Privacy Policy
1. General Provisions
Machoop values your privacy and is committed to protecting the personal data of users of our website and service. This Privacy Policy describes how we collect, use, and store your personal data in accordance with UK law.
2. Data Collection and Use
2.1. Types of Data: We may collect and process the following categories of personal data:
- First name, last name
- Contact details (phone number, email address)
- Travel information (departure and destination points, travel time)
- Payment information (if online payment is used)
- IP address and data on your visit to our website
- Other information provided voluntarily
2.2. Methods of Collection: Personal data is collected through forms on the website, in the mobile app, during registration, order placement, and during interactions with our customer support.
2.3. Use of Data: We use your data for:
- Organising and managing trips
- Improving service quality and user experience
- Processing payments and managing your orders
- Sending you information about new services, promotions, and special offers (with your consent)
- Maintaining contact with you and providing technical support
3. Data Transfer to Third Parties
Your data may be transferred to third parties only in the following cases:
- To fulfill an order (e.g., to taxi drivers)
- To process payments (to banks and payment systems)
- As required by UK law
- With your consent for data transfer
We require all third parties to whom your data is transferred to adhere to confidentiality and implement necessary data protection measures.
4. Data Protection
We take all necessary technical and organisational measures to protect your personal data from unauthorised access, loss, alteration, or destruction. Access to your data is restricted and protected using modern encryption and security technologies.
5. Your Rights
You have the right to:
- Access information about your personal data that we hold
- Request correction of inaccurate data
- Request deletion of your data
- Opt-out of receiving marketing communications
- Withdraw your consent to data processing
To exercise these rights, please contact us using the details below.
6. Cookies
Our website uses cookies to improve site performance and analyze user behavior. You can configure your browser to disable cookies, but this may affect the functionality of the site.
7. Policy Changes
The company reserves the right to amend this Privacy Policy. We will notify you of any significant changes by publishing the updated version of the Policy on our website. We recommend regularly checking this page to stay informed of any updates.
8. Contact Information
If you have any questions or suggestions regarding our Privacy Policy, please contact us:
- Phone: +7008907634
- Email: [email protected]
- Address: London, 17 Faubourg Saint-Antoine
This Privacy Policy is effective from the date it is published on the Machoop website and governs the processing of personal data collected after this date.